Many of our recent posts have dealt with different product and service sectors undergoing changes due to the rapid development of mobile and Web-based services.
While many Web-based companies are chasing new opportunities (ex. communication, collaboration, location-based information, music, print media, etc.) by delivering services over-the-top of any Internet connection, the actual telecom network service providers have been slow to follow for many reasons.
Telecom network services providers that wish to become more relevant to end-users’ broader needs must rethink their service strategy and refocus on developing customer-driven value propositions, satisfying particular problems and issues of specific customer groups, while leveraging their unique assets. (more…)
There is currently a lot of discussion on cloud computing and cloud services in the media and in the industry. While some might believe that this is a new trend, many services are already available through ‘the cloud’. Furthermore, as broadband access continues expanding, the range of cloud offerings will grow larger day-by-day.
